Ochkarik RU Reviews

Offers a wide selection of lenses and glasses with prices often lower than competitors, including periodic promotions and discounts.

User-friendly website and app interface, making it easy to find and order products.

Reliable customer service and call center support.

Generally accurate order fulfillment with no issues of incorrect or missing items.

Convenient appointment booking with ophthalmologists and access to optical salons.

Positive user ratings for staff and service at physical locations.

Secure handling of personal and financial data with encryption and data deletion options.

Delivery can be costly, especially if order size exceeds a certain limit, with some users noting paid delivery fees for large lens boxes.

The mobile app has experienced technical issues such as black screens on launch and problems with payment systems like Google Pay and SberPay.

Some users report occasional misleading promotional emails claiming lower prices that are not actually better.

Website and app performance issues have been noted, though some have been addressed.

Photocromic lenses sold have a shorter lifespan (3-5 years) and require careful maintenance to preserve their light-adaptive properties.